People, Processes, Technology
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First applied to internet gateways such as Yahoo, the concept of the 'portal' has evolved in a bewildering number of directions. Different themes of personalization, aggregation or integration seem to have dominated our understanding of what a portal should be at different times. Many organizations and institutions have borrowed the idea from the net to address local problems of integrating and presenting information sources to users - yet they have developed the concept in different ways. Meanwhile new models seem to be constantly emerging from the internet.
Tracking this evolving concept is clearly of particular concern for information services. How can they best take advantage of internet portals to improve access to resources? What are the requirements for delivery of diverse content through a local portal? And how do portals run by libraries relate to wider organizational initiatives?
This edited collection seeks answers to these questions, providing the library and broader information community with an overview of how portals are currently being used. Leading edge researchers and practitioners explore the variety of ways in which the aspiration to portalize information is currently being realized and offer several views on likely future trends.
The book is divided into five sections:
Section 1 discusses generic aspects of portals such as questions of definition, as well as exploring the underlying technologies and overarching management issues, and the concepts of personalization and user needs analysis.
Section 2 focuses on the role of information services in developing portals.
Sections 3 and 4 analyse the current experience of portals within the corporate, public and academic sectors, with case studies and reviews of sector trends
Section 5 offers various perspectives on the future development of the concept of the portal.
Readership: This is an invaluable book for the growing numbers of information practitioners interested in developing or contributing to a portal, and those supporting users of portals. It will also be useful to students of information management seeking to increase their understanding of how the concept of the portal is being realized in the information world.
Table of Contents
SECTION 1: CORE THEMES 1. Definitions and debates - Andrew Cox 2. Portals or filters? Identifying quality on the internet - Andrew Madden 3. Portal architectures - Tom Franklin 4. Personalization initiatives in the public and academic domains - Mark Hepworth, Steve Probets, Fadi Qutaishat and Geoff Walton 5. User needs analysis and evaluation of portals - Panayiotis Zaphiris, Aspasia Dellaporta and Dean Mohamedally 6. Managing portal services - Stephen Emmott SECTION 2: THE LIBRARY AND THE PORTAL 7. Ready to use: consumer, subject and other public portals - Ian Winship 8. Portals and university libraries - John A. MacColl 9. Library portals - Ron Davies SECTION 3: THE PORTAL IN THE CORPORATE SECTOR 10. Information at your fingertips: B2E portal as a strategic tool for today’s workforce - Ly Fie Sugianto and Dewi Rooslani Tojib 11. Enterprise information portals - Martin White SECTION 4: PORTALS IN THE PUBLIC SECTOR 12. Community portals and the e-Confluence Zone: where bottom-up meets top-down - Stephen Musgrave 13. Portal implementation in UK higher education institutions: a comparative analysis - Yvonne Klein 14. MyUU: a case study of the Utrecht University portal - Peter Schelleman SECTION 5: THE FUTURE 15. The future of portals? - Balviar Notay 16. Managing web-based information in an arts and humanities research environment - Jared Bryson 17. Portals and Web 2.0 - Chris Awre.